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Digicel

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Digicel
Company typePrivate
IndustryTelecommunications
FoundedApril 19, 2001
FounderDenis O'Brien
HeadquartersKingston, Jamaica
Area served
Key people
Rajeev Suri
(Executive Chairman)
ProductsMobile, Fixed Broadband, Wireless Broadband, Satellite Television, Cable, Mobile Money, Home Security
Revenue$2.8 billion (2015)[1]
Owner
Number of employees
~6,500 (2018)
SubsidiariesDigicel, Trend Media Group, Prism Services Jamaica, iDOM Technologies, International Media Content Limited
WebsiteDigicel Group

Digicel is a Jamaican-based Caribbean mobile phone network and home entertainment provider operating in 25 markets worldwide.

Digicel has operated in several countries, including Guyana, Fiji, Haiti, Trinidad and Tobago, Samoa, St. Lucia, Suriname, and Jamaica. In 2024 a group of U.S. private equity firms took over control of the company as part of debt restructuring.[2][3][4][5]

History

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Digicel was founded in 2001 by Irish entrepreneur Denis O'Brien. The company launched in April 2001 in Jamaica.[6] In March 2003, Digicel expanded to St. Lucia and St. Vincent.[7] In 2005, Digicel purchased Cingular Wireless’ Caribbean and Bermudan operations.[8]

In April 2006, Digicel launched its services in Trinidad and Tobago.[9] In May 2006, Digicel began operations in Haïti.[10] Between 2006 and 2008, Digicel expanded into the Central American mainland, as well as the Pacific.[10][11] In September 2006, it acquired an unrelated mobile phone provider: Digicel Holdings in El Salvador.[12]

A Digicel storefront in Castries, Saint Lucia, in 2012

In 2007, Digicel acquired U*Mobile in Guyana,[13] and launched in Suriname in December.[14]

OUR court rulings

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In April 2002, Digicel received permission from Jamaica's then-minister of industry, commerce and technology, Phillip Paulwell, to disregard the interconnectivity fee ceiling issued by the Offices of Utilities Regulation (OUR).[15] Following a judicial review, it was determined that Paulwell did not have the power to make this decision.[15] Digicel appealed the ruling to the Jamaican Supreme Court in 2003 and won.[15] OUR appealed the decision to the appellate court, which ruled Paulwell's decision was outside his powers and OUR didn't have to comply with Paulwell's directive.[15] Digicel appealed to the Privy Council, Jamaica's final court of appeal, which upheld the appellate court's decision in 2007.[15]

Digicel appealed the decision to the United Kingdom Privy Council.[15] In January 2010, the Council ruled in favour of the OUR, meaning LIME (formerly Cable & Wireless Jamaica) was allowed to keep the J$340 million Digicel had been ordered to pay them by the Jamaican courts.[15] In 2015, LIME's parent company acquired Columbus Communications and decided to adopt the brand name FLOW for its consumer-facing business, replacing the LIME name.[16] As of May 2016, the LIME name was fully discontinued.[17]

2010–present

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Digicel Mobile Money, a mobile banking service, was launched in Fiji in July 2010.[18] Also in 2010, Digicel launched TchoTcho, a cash app for money transfers to phones in Haiti.[19] In 2011, Mobile Money in Fiji was expanded to allow transfers to and from Australia and New Zealand at no cost.[20]

In February 2011, Digicel took a controlling stake in Netxar Technologies, a leading systems integrator in the Caribbean region.[21] In March, Digicel announced that it was selling its operations in Honduras and El Salvador to Mexican telecom company América Móvil, and América Móvil was selling its operations in Jamaica to Digicel.[22] In March 2012, Digicel acquired Comcel/Voila, its main competitor in Haiti.[10]

In May 2012, the Tax Authority Jamaica (TAJ) visited Digicel's offices in New Kingston with an order from the Jamaican Supreme Court to look for data regarding the company's payment of the general consumption tax.[23] A couple of weeks later, TAJ and Digicel agreed to have more dialogue surrounding the situation.[24]

In October 2012, América Móvil announced it wouldn't acquire Digicel's operations in El Salvador.[25]

Digicel IMAX theater in the suburb of Woodbrook in Port-of-Spain, Trinidad & Tobago

In June 2013, Digicel announced that it would invest $9 billion in a mobile phone network in Myanmar, if granted a licence.[26] However, Digicel lost the licence bid to Telenor and Ooredoo.[27][28]

Digicel acquired SAT Telecom, a cable and internet company in Dominica, in February 2014 and relaunched the brand as Digicel Play in October of that year.[29][30][31] In September, Digicel acquired Telstar Cable Limited in Jamaica.[32]

In 2015, TchoTcho was relaunched as MonCash with additional banking services.[19] In September 2016, Digicel Play launched as Play Go, a live streaming service.[33]

In July 2017, Digicel bought 16.6% of Tonga Cable from the government.[34]

In January 2019, O'Brien named Jean-Yves Charlier as chief executive, replacing Michael Willner.[35] Jean-Yves stepped down as the Group CEO of Digicel in July 2020, and Oliver Coughlin was named the CEO for Digicel's Caribbean and Latin American business.[36][37]

In May 2020, Digicel announced plans to restructure its debt.[38] The restructuring plan was approved by Digicel's bondholders and completed in June 2020.[39] As part of the exchange, O'Brien contributed $50 million in assets to Digicel, consisting of the company's Jamaican headquarters and $25 million in cash.[40]

In November 2020, Digicel announced that, in its financial second quarter to the end of September, its earnings have dropped due to impact of the COVID-19 pandemic.[41]

In October 2021, Digicel announced the sale of its Pacific operations to Telstra Group, an Australian telecommunications company.[42][43] The sale was estimated at US$1.6 billion.[42][43]

An outdoor Digicel ad on a bus shelter in Tonga.

However this was thrown into doubt in March 2022 when the Papua New Guinea government imposed a retrospective tax of over $100m on the company.[44]

In September 2022, credit rating service Fitch issued a warning of a potential debt default.[45] The Irish Times suggested "there's little or no equity value in Digicel to chase".[46]

On September 11, 2023, Digicel Group filed for Chapter 15 bankruptcy in the United States Bankruptcy Court for the Southern District of New York.[47]

On November 29, 2023. Rajeev Suri was appointed as the new Chairman of Digicel Group.[48]

Corporate sponsorship

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Digicel is a sponsor of Caribbean, Central American and Asia-Pacific sports teams, including the Special Olympics teams in these regions.[49][50][51] From 2005 to 2018, Digicel sponsored The West Indies cricket team.[52]

In 2008, Digicel announced that they would sponsor the Vanuatu national cricket team, as well as the National Rugby 15s and 7s teams.[53] That same year, Digicel became the sponsor of the Digicel Cup for rugby in Fiji.[54]

In April 2013, Digicel was announced as the first global sponsor of the 2013 inaugural tournament for the Caribbean Premier League.[55]

In 2021, Digicel sponsored the PlayGo Emerge Competition for short films made in the Caribbean.[56]

Digicel Foundation

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In 2004, Digicel and its shareholders set up the Digicel Foundation in Jamaica.[57]

The Digicel Foundation is active in Jamaica, Haïti, Trinidad and Tobago[58] and Papua New Guinea.[59] In Haïti, the Digicel Foundation helped rebuild after the 2010 Haïtian earthquake struck Port-au-Prince on January 12, 2010.[60] Projects have included building primary schools and restoring the historic Iron Market.[61]

Digicel Group’s mobile operations

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The following is a list of Digicel Group's Pacific operations. These operations are headed by an office in Port Moresby, Papua New Guinea, as well as one in Singapore. Digicel's Pacific operations were acquired by Australian telecommunications company Telstra on July 14, 2022.[62]

Digicel Asia Pacific Territories
Country/Territory GSM Bands UMTS Bands LTE Bands Local Sites
 Fiji GSM-900 1, 8 3, 28 Digicel Fiji
 Nauru GSM-900 8 3 Digicel Nauru
 Papua New Guinea GSM-900, GSM-1800 8 3, 28 Digicel Papua New Guinea
 Samoa GSM-900 8 3 Digicel Samoa
 Tonga GSM-900 8 3 Digicel Tonga
 Vanuatu GSM-900 8 28 Digicel Vanuatu

The following is a list of the North Atlantic, Caribbean and Central American operations of Digicel Group. All report to Digicel Group's headquarters in Kingston, Jamaica.

Digicel Caribbean & Central American Territories
Country/Territory GSM Bands UMTS Bands LTE Bands NR Bands Local Sites
 Anguilla GSM-900 2, 8 12, 17 — Digicel Anguilla
 Antigua and Barbuda Decommissioned 2, 5 12, 17 — Digicel Antigua & Barbuda
 Aruba GSM-900 8 1, 3 — Digicel Aruba
 Barbados GSM-900, GSM-1800 1, 8 2, 12, 17 — Digicel Barbados
 Bermuda GSM-1900 5 2, 13 — Digicel Bermuda
 Bonaire GSM-900, GSM-1800 1, 5 3 — Digicel Bonaire
 British Virgin Islands GSM-1800, GSM-1900 2 4, 13 — Digicel British Virgin Islands
 Cayman Islands Decommissioned 5 1, 3, 13 n78 Digicel Cayman Islands
 Curaçao GSM-900, GSM-1800 1, 5 3 — Digicel Curaçao
 Dominica GSM-900, GSM-1900 1, 8 2, 8, 12, 17 — Digicel Dominica
 El Salvador GSM-900 8 2 — Digicel El Salvador
 French Guiana GSM-900 1 3, 7, 20 — Digicel French Guiana
 Grenada GSM-900, GSM-1800 2 2, 8, 12, 17 — Digicel Grenada
 Guadeloupe GSM-900, GSM-1800 1, 8 3, 7 — Digicel French Windies & French Guiana
 Guyana GSM-900 2, 5 3, 28 — Digicel Guyana
 Haiti GSM-900, GSM-1800 1, 5 3, 5 — Digicel Haiti
 Jamaica Decommissioned 5 2, 4, 12, 17 — Digicel Jamaica
 Martinique GSM-900, GSM-1800 1, 8 1, 3, 7 — Digicel Martinique
 Montserrat GSM-850, GSM-1900 2, 8 12, 17 — Digicel Montserrat
 Saint Barthelemy GSM-900 1 1, 3, 7, 20 — Digicel Saint Martin & Saint Barths
 Saint Kitts and Nevis GSM-900, GSM-1800 2, 8 2, 12, 17 — Digicel Saint Kitts & Nevis
 Saint Lucia GSM-900, GSM-1800 2, 8 2, 8, 12, 17 — Digicel St. Lucia
 Saint Martin GSM-900 1 1, 3, 7, 20 — Digicel Saint Martin & Saint Barths
 Saint Vincent and the Grenadines GSM-900, GSM-1800 2, 8 2, 12, 17 — Digicel Saint Vincent & the Grenadines
 Suriname GSM-900, GSM-1800 1, 5 3 — Digicel Suriname
 Trinidad and Tobago GSM-850 2, 5 2, 4, 28 — Digicel Trinidad & Tobago
 Turks and Caicos Islands GSM-900 2 4, 12, 17 — Digicel Turks & Caicos

Competitors

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In the Caribbean region, the main competitor is American-owned Liberty Latin America.[63]

Brands

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Brand Industry Status
CEEN TV Television, Entertainment Active
Digicel Business Business Solutions Active
Digicel+ Home & Entertainment Active
Loop News News Publishing Active
Paymaster Payments, Mobile Money Active
SportsMax Television, Sports & Entertainment Active
D'Music Music Streaming Defunct

See also

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References

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  1. ^ "Digicel Group Limited".
  2. ^ "Private equity takeover of Digicel by month's end". 21 January 2024.
  3. ^ "Digicel may be taken over by its creditors". 2 March 2023.
  4. ^ "Digicel Bondholders Take Control of Company".
  5. ^ "The Rise and Fall of a Caribbean Communications Kingpin".
  6. ^ Cauley, Leslie (27 August 2006). "Digicel makes cellphone connection in Jamaica". USA Today.
  7. ^ "Taking Midas touch to Caribbean". The Irish Times. Retrieved 2020-02-25.
  8. ^ "Cingular Wireless sells Caribbean, Bermuda operations to Digicel". RCR Wireless News. 1999-11-30. Retrieved 2020-02-25.
  9. ^ "Digicel to launch on Thursday". TeleGeography. Retrieved 13 August 2021.
  10. ^ a b c "Irish cellphone entrepreneur banks on a smarter Haiti". Reuters. 2013-01-16. Retrieved 2020-02-25.
  11. ^ "Digicel casts its net across Caribbean". The Irish Times. Retrieved 2020-02-25.
  12. ^ Young, Shawn (2006-09-21). "Cellphone Start-Up's Aggressive Expansion". Wall Street Journal. ISSN 0099-9660. Retrieved 2020-02-25.
  13. ^ "Digicel makes commitment to children with special needs". Guyana Chronicle. 2017-02-14. Retrieved 2020-02-25.
  14. ^ "Suriname grants telecom licences to Digicel and Intelsur" Caribbean Net News, August 17, 2006
  15. ^ a b c d e f g "Blow to Digicel". Jamaica Observer. Jamaica. 22 January 2010. Archived from the original on 2015-03-05.
  16. ^ "CWC gives LIME the boot, rebrands to Flow". Jamaica Observer. 8 May 2015. Archived from the original on 2015-05-09. Retrieved 2020-02-25.
  17. ^ "Caribbean Telecoms Market Statistics and Analyses 2019 - ResearchAndMarkets.com". Yahoo Finance. Archived from the original on 2019-06-18. Retrieved 2020-02-25.
  18. ^ "Mobile phone banking launched in Fiji". RNZ. 19 July 2010. Retrieved 2020-09-03.
  19. ^ a b "How Mobile Money Is Increasing Financial Stability". The Haitian Times. 2019-10-24. Retrieved 2020-09-03.
  20. ^ "Digicel offers free money transfer". The Fiji Sun. 5 December 2011. Retrieved 2020-09-03.
  21. ^ "Digicel acquires Netxar Technologies". Stabroek News. 2011-02-11. Retrieved 2020-02-25.
  22. ^ Harrison, Crayton (30 November 2011). "America Movil Weighing Options for Digicel El Salvador Deal". Bloomberg. Retrieved 2020-02-25.
  23. ^ Hall, Arthur (May 10, 2012). "Gov't Defends Digicel Tax Raid". Jamaica Gleaner.
  24. ^ "Digicel, Tax Administration call truce". The Jamaica Gleaner. 14 May 2012. Retrieved 2020-09-03.
  25. ^ "Mexico's America Movil ends deal to buy Digicel". Reuters. 11 October 2012. Retrieved 2020-09-03.
  26. ^ Thomson, Amy (2013-06-03). "Digicel-Soros Consortium Promises $9 Billion Myanmar Investment". Bloomberg. Retrieved 2020-09-03.
  27. ^ "Digicel loses out to Norwegian, Quatari telecoms in Myanmar bid - Business". Jamaica Observer. Retrieved 16 February 2015.
  28. ^ Keena, Colm. "O'Brien's Digicel loses out in Burma". The Irish Times. Retrieved 2020-09-03.
  29. ^ "Digicel acquires cable TV operation". The Jamaica Gleaner. 19 February 2014. Retrieved 2020-09-03.
  30. ^ "SAT sold to Digicel". Dominica News Online. 2014-02-17. Retrieved 2020-09-03.
  31. ^ "Digicel Play launches services in Dominica". Telecompaper. 22 October 2014. Retrieved 2020-09-03.
  32. ^ "Digicel completes acquisition of Telstar Cable Ltd". The Jamaica Gleaner. 11 September 2014. Retrieved 2020-09-03.
  33. ^ "Digicel launches Play Go streaming app". Jamaica Observer. 5 September 2016. Retrieved 2020-09-03.
  34. ^ O'Halloran, Barry (28 July 2017). "Denis O'Brien's Digicel pays €3.6m for Tonga Cable stake". The Irish Times. Retrieved 2020-09-03.
  35. ^ Brennan, Joe (28 January 2019). "O'Brien chooses Charlier as new chief executive of Digicel". The Irish Times. Retrieved 2020-09-03.
  36. ^ Release, Press (2020-07-09). "Coughlan is new Digicel CEO for Caribbean, Central America". Tech News TT. Retrieved 2022-06-09.
  37. ^ O'Brien, Ciara (2020-07-09). "Digicel appoints Oliver Coughlan to head up Caribbean, Central America business". The Irish Times. Retrieved 2022-06-09.
  38. ^ "Digicel reports 'overwhelming support' for debt restructure". www.capacitymedia.com. 22 May 2020. Retrieved 2021-06-07.
  39. ^ "Digicel Group to finalise debt swap after court approval". jamaica-gleaner.com. 2020-06-18. Retrieved 2021-06-07.
  40. ^ Brennan, Joe. "O'Brien may pull off $1.7bn Digicel debt write-off – but at what cost?". The Irish Times. Retrieved 2021-06-07.
  41. ^ Brennan, Joe. "Denis O'Brien's Digicel sees earnings drop 8% in second quarter". The Irish Times. Retrieved 2020-11-25.
  42. ^ a b "Digicel Pacific: Australia's Telstra buys Pacific firm 'to block China'". BBC News. 2021-10-25. Retrieved 2021-10-25.
  43. ^ a b Galloway, Zoe Samios, Anthony (2021-10-24). "Telstra seals $US1.6b deal to buy Digicel with a helping hand from Canberra". The Sydney Morning Herald. Retrieved 2021-10-25.{{cite web}}: CS1 maint: multiple names: authors list (link)
  44. ^ "Denis O'Brien's Digicel says 'bizarre' new tax will delay Telstra deal". The Irish Times.
  45. ^ "Digicel eyes maturing $925m bond as earnings drop". The Irish Times. Retrieved 2022-09-12.
  46. ^ "O'Brien has months to avert ceding almost 47% of Digicel to junk bondholders". The Irish Times. Retrieved 2022-09-12.
  47. ^ "Digicel Group Files for Chapter 15 Bankruptcy in New York". Bloomberg. September 11, 2023. Retrieved September 11, 2023.
  48. ^ "Rajeev Suri to be appointed Chairman of Digicel Group". RTÉ. 2023-11-29.
  49. ^ "Digicel pledges US$20,000 to Dominica Special Olympic team for upcoming World Games". Dominica News Online. 19 February 2019. Retrieved 2020-09-03.
  50. ^ "Digicel sends Team Samoa to World Games in Abu Dhabi". Samoa Observer. 13 February 2019. Retrieved 2020-09-03.
  51. ^ "Digicel supports Special Olympics Team Nauru". Loop Nauru. 22 February 2019. Retrieved 2020-09-03.
  52. ^ Paul, Mark (30 May 2018). "Digicel ends West Indies cricket sponsorship". The Irish Times. Retrieved 2020-09-03.
  53. ^ "Digicel Launches with The Bigger Better Network in Vanuatu - Solomon Times Online". Solomon Times. 26 June 2008. Retrieved 2020-09-03.
  54. ^ "Digicel sponsors provincial rugby: $13,000 for major unions". The Fiji Times. 1 June 2008. Archived from the original on 14 July 2014.
  55. ^ "Digicel announced as major sponsor for Caribbean Premier League". St. Lucia News Online. 16 April 2013.
  56. ^ "Curaçaoan filmmaker wins PlayGo Emerge film competition | Loop Jamaica". Loop News. 11 October 2021. Retrieved 2021-12-14.
  57. ^ Edwards, Al (30 September 2011). "Digicel Foundation deepens its commitment to educating Jamaica". Jamaica Observer. Retrieved 2020-09-03.
  58. ^ "Digicel Trinidad and Tobago Foundation".
  59. ^ "Denis O'Brien's warnings for Ireland - change up tax laws and education". Irish Central. 14 November 2019. Retrieved 2020-09-03.
  60. ^ Strom, Stephanie (2012-01-06). "A Billionaire Lends Haiti a Hand". The New York Times. ISSN 0362-4331. Retrieved 2020-09-03.
  61. ^ Ed Vulliamy, "How an Irish telecoms tycoon became Haiti's only hope of salvation", The Guardian, January 9, 2011
  62. ^ "Telstra completes $2.4b Digicel deal". Australian Financial Review. 14 July 2022. Retrieved 1 May 2024.
  63. ^ "Home | Liberty Latin America".
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